Frequently Asked Questions

The following is subject to Bridgestone WEBFLEET claim Terms and Conditions which can be viewed at www.bridgestone-rewards.co.uk/terms

What tyre purchases will I be rewarded on?

Truck tyres (sizes 17.5” and above)

When you purchase 4 – 11 truck tyres, the Reward will be £70.

When you purchase 12 or more truck tyres, the Reward will be £160. (Approval required on uploaded copy of receipt).

Van tyres (size 16”)

When you purchase 4 – 11 truck tyres, the Reward will be £70.

When you purchase 12 or more truck tyres, the Reward will be £160.(Approval required on uploaded copy of receipt).

Once you claim for your Bridgestone reward our team will process your application within 48 hours. (Monday to Friday – if you register your claim at the weekend – this will take a little longer) As soon as we approve your account your payment will be sent out

You will receive an email alert (to the email address you registered with) to let you know.

I've made a claim, how long will it take to arrive?

We will aim to deliver all claims placed via the website at your chosen delivery address within 15 working days.

I've made a claim but selected the wrong delivery address, can this be changed?

Once an claim is placed you cannot change the delivery address yourself. If you contact the team via the ‘contact’ button in the bottom right of the website as soon as you realise the issue we will try our best to help you.

I need some help with the claim, who should I contact?

The best way to contact the team is via the ‘contact’ button in the bottom right of the website. Here you can let us know how you wish to be helped and we will get back to you within 48 hours (Monday to Friday – queries logged over the weekend will be answered as quickly as possible)